Returns & Exchanges

At NANUK, we want you to be completely satisfied with your purchase. If your new hard-case accessory doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags and protective inserts are included to maintain their pristine condition.

3

Label and Ship

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Inspection and Refund

Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing